Shipping & Returns

Q: How much notice do I need to give when I place my order?

We ask that you try to give us 3-5 days notice. If it is an emergency and are out of popcorn we will do our best to get it to you as quick as possible!


Q: Is there a delivery charge?

There is no delivery charge if you are in Ottawa or the surrounding areas. If you are not sure give us a call at 613-744-1049 or send us an email.


Q: I am outside of your delivery range, can I still order Papa Jack’s popcorn?

Absolutely! Give us a call at 613-744-1049 or send us an e-mail at Special arrangements can always be made.


Q: Is there a minimum delivery?

Yes, there is a minimum 10 case order for delivery within the Ottawa and surrounding areas. If you are outside of our local delivery areas you can still order our popcorn, however, we will need to change the minimum depending on where it is going. If you would like to find out if you are in our local area please call us at 613-744-1049 or send us an email at


Q: Can I come to your facility to buy your popcorn?

Yes you can, we would love to meet you. If you are ordering a large amount give us a call before you come to avoid disappointment. Our phone number is 613-744-1049. Our address is 2184 Thurston Drive. Ottawa, Ontario.


Q: Do you ship across Canada?

We sure do!  If you order through our website we can ship anywhere in Canada.

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